Function Booking Policy
TERMS & CONDITIONS
1.1 DEPOSIT: We reserve the right to request credit/debit card details to secure bookings or for deposit of £10 person for any bookings. Please note the deposit will be deducted from the final bill.
1.2 NO SHOW/CANCELLATION CHARGE: Please note £10.00 per person fee will be applied for any no shows or for a cancellation within 3 days of the date booked. Any Food cancellation is required 48 hours cancellation notice or will be fully charged.
1.3 CHANGES TO EXISTING BOOKINGS: Any change to a booking date will be treated as a cancellation of the existing booking, and normal booking cancellation terms will apply if the change is made within 10 days of the booking date. This will be treated as a new booking and will be dependent upon availability.
1.4 DRESS CODE: Smart casual (no sportswear or caps please)
1.5 TABLE RELEASE POLICY: To enable us to provide the best possible service, please arrange for your party to arrive for the time booked.
1.6 TABLE OCCUPANCY: You may be restricted to a limit of 3 hours table occupancy, unless otherwise advised. You will, of course, be welcome to continue in the bar area after completing your meal.
1.7 MENU OPTIONS & CHANGES: We are proud of our extensive menu selection which you can view on our website before booking. Our dishes are cooked in the traditional way, and we are unable to modify authentic dishes on an individual basis as these changes would detract from our consistently high quality and service levels.
1.8 SERVICE CHARGE: 12.5% Service Charge applies to tables of 4 or more.
PARTIES OF 10 AND OVER
1.9 DEPOSIT: In order to confirm a booking a deposit of £10 per person is required for all parties of 8 and over. Please contact us on 0118 9574044 with credit/debit card. Deposits will be deducted from the final bill Pro-Rata Numbers of Guests Eating & May Not Be Used Against any Bill Balance or Wine Pre-Order.
All Dates are Subject to Availability
2.0 MENU CHOICE: To permit us to organise the party efficiently, we recommend all parties above 10 to choose from our Party menu for the whole party; special dietary needs can be catered for separately.
If you have any special dietary requirements or would like to adapt any of the menu items please feel free to contact us.
The choice of menu and any special requests will need to be provided 5 days in advance of your meal.
2.1 NUMBER OF GUESTS: All parties must indicate a guaranteed number (at least 48 hours in advance) of guests attending the function, on the basis of which they will be charged for the meal.
2.2 CANCELLATION AND REFUNDS: A complete cancellation with less than 30 days notice of a party reservation will result in the deposit of £10 per person not being refunded. Failure to advise us of a shortfall in numbers any later than 48 hours before the date of the reservation will incur a charge of the agreed set meal price. If any reduction in the number of guests advised before this is significant (more than 20%), no refund of deposits can be made.
Any credit/debit card refunds will be subject to £2.00 charge.
WE RESERVE THE RIGHT TO MAKE CHANGES TO ANY TERMS AND CONDITIONS WITHOUT NOTICE.